:root{color-scheme:dark;--bg-root: #0f1117;--bg-sidebar: #12141c;--bg-card: #1a1d27;--bg-card-hover: #1f2231;--bg-input: #14161f;--bg-elevated: #22253a;--border-subtle: rgba(255, 255, 255, .06);--border-medium: rgba(255, 255, 255, .1);--text-primary: #f0f0f5;--text-secondary: #8b8fa3;--text-muted: #5c5f73;--accent: #7c3aed;--accent-soft: rgba(124, 58, 237, .15);--accent-glow: rgba(124, 58, 237, .25);--emerald: #10b981;--emerald-soft: rgba(16, 185, 129, .12);--amber: #f59e0b;--amber-soft: rgba(245, 158, 11, .12);--rose: #f43f5e;--rose-soft: rgba(244, 63, 94, .12);--whatsapp: #25d366;--instagram: #e1306c;--telegram: #0088cc;--messenger: #0084ff;--sidebar-w: 260px;--topbar-h: 64px;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 20px;--ease-out: cubic-bezier(.16, 1, .3, 1);--duration: .22s}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-family:Inter,system-ui,-apple-system,sans-serif;font-size:14px;line-height:1.55;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}body{background:var(--bg-root);color:var(--text-primary);display:grid;grid-template-columns:var(--sidebar-w) 1fr;min-height:100dvh;overflow-x:hidden}a{color:inherit;text-decoration:none}button{font:inherit;color:inherit;cursor:pointer;border:none;background:none}input,textarea,select{font:inherit;color:inherit}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#ffffff1a;border-radius:3px}::-webkit-scrollbar-thumb:hover{background:#ffffff2e}.sidebar{position:fixed;top:0;left:0;bottom:0;width:var(--sidebar-w);background:var(--bg-sidebar);border-right:1px solid var(--border-subtle);display:flex;flex-direction:column;z-index:100;transition:transform var(--duration) var(--ease-out)}.sidebar__logo{display:flex;align-items:center;gap:10px;padding:20px 22px;font-size:1.2rem;font-weight:700;letter-spacing:-.02em}.sidebar__logo-icon{font-size:1.4rem;filter:drop-shadow(0 0 8px rgba(124,58,237,.5))}.sidebar__nav{flex:1;display:flex;flex-direction:column;gap:2px;padding:8px 12px;overflow-y:auto}.sidebar__link{display:flex;align-items:center;gap:12px;padding:10px 14px;border-radius:var(--radius-sm);font-size:.92rem;font-weight:500;color:var(--text-secondary);transition:all var(--duration) var(--ease-out);position:relative}.sidebar__link:hover{color:var(--text-primary);background:#ffffff0a}.sidebar__link--active{color:var(--text-primary);background:var(--accent-soft)}.sidebar__link--active:before{content:"";position:absolute;left:0;top:50%;translate:0 -50%;width:3px;height:20px;border-radius:0 3px 3px 0;background:var(--accent)}.sidebar__link-icon{width:20px;display:inline-flex;align-items:center;justify-content:center;font-size:1rem;flex-shrink:0}.sidebar__footer{padding:16px;border-top:1px solid var(--border-subtle)}.sidebar__quicklinks{display:flex;gap:6px;margin-bottom:12px}.sidebar__quicklink{flex:1;padding:8px 10px;border-radius:var(--radius-sm);font-size:.78rem;font-weight:600;text-align:center;background:#ffffff08;border:1px solid var(--border-subtle);color:var(--text-secondary);text-decoration:none;transition:all var(--duration)}.sidebar__quicklink:hover{background:var(--accent-soft);border-color:#7c3aed33;color:var(--text-primary)}.sidebar__user{display:flex;align-items:center;gap:12px;padding:8px;border-radius:var(--radius-sm)}.sidebar__avatar{width:36px;height:36px;border-radius:50%;background:linear-gradient(135deg,var(--accent),#a855f7);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.85rem;flex-shrink:0}.sidebar__user-info{display:flex;flex-direction:column;min-width:0}.sidebar__user-name{font-weight:600;font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sidebar__user-plan{font-size:.78rem;color:var(--text-muted)}.sidebar-overlay{display:none;position:fixed;inset:0;background:#0009;backdrop-filter:blur(4px);z-index:99}.sidebar-overlay--visible{display:block}.main{grid-column:2;min-height:100dvh;display:flex;flex-direction:column}.topbar{position:sticky;top:0;z-index:50;display:flex;align-items:center;gap:16px;padding:0 28px;height:var(--topbar-h);background:#0f1117bf;backdrop-filter:blur(16px) saturate(1.4);border-bottom:1px solid var(--border-subtle)}.topbar__burger{display:none;width:36px;height:36px;border-radius:var(--radius-sm);align-items:center;justify-content:center;font-size:1.2rem;background:#ffffff0d;transition:background var(--duration)}.topbar__burger:hover{background:#ffffff1a}.topbar__title{font-size:1.15rem;font-weight:700;letter-spacing:-.01em;flex:1}.topbar__actions{display:flex;align-items:center;gap:12px}.topbar__status{display:flex;align-items:center;gap:6px;font-size:.82rem;color:var(--emerald);font-weight:500}.topbar__status-dot{width:8px;height:8px;border-radius:50%;background:var(--emerald);box-shadow:0 0 8px var(--emerald);animation:pulse-dot 2s ease-in-out infinite}@keyframes pulse-dot{0%,to{opacity:1}50%{opacity:.5}}.content{flex:1;padding:24px 28px 40px}.tab-panel{display:none}.tab-panel--active{display:block}.glass-card{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);backdrop-filter:blur(12px);transition:border-color var(--duration),box-shadow var(--duration)}.glass-card:hover{border-color:var(--border-medium);box-shadow:0 4px 24px #0003}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.stat-card{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:22px 24px;display:flex;flex-direction:column;gap:6px;transition:border-color var(--duration),translate var(--duration) var(--ease-out),box-shadow var(--duration)}.stat-card:hover{border-color:var(--border-medium);translate:0 -2px;box-shadow:0 8px 32px #00000040}.stat-card__label{font-size:.82rem;color:var(--text-secondary);font-weight:500;text-transform:uppercase;letter-spacing:.04em}.stat-card__value{font-size:1.9rem;font-weight:800;letter-spacing:-.03em;line-height:1.1}.stat-card__change{font-size:.8rem;font-weight:600}.stat-card__change--up{color:var(--emerald)}.stat-card__change--down{color:var(--rose)}.stat-card__bar{height:6px;background:#ffffff0f;border-radius:3px;margin-top:6px;overflow:hidden}.stat-card__bar-fill{height:100%;background:linear-gradient(90deg,var(--accent),#a855f7);border-radius:3px;width:0;transition:width 1s var(--ease-out)}.stat-card__bar-label{font-size:.78rem;color:var(--text-muted);margin-top:2px}.dual-panel{display:grid;grid-template-columns:1.4fr 1fr;gap:16px;margin-bottom:24px}.panel{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:22px 24px}.panel__header{display:flex;align-items:center;justify-content:space-between;margin-bottom:18px}.panel__title{font-size:1rem;font-weight:700;letter-spacing:-.01em}.panel__link{font-size:.82rem;color:var(--accent);font-weight:500;transition:opacity var(--duration)}.panel__link:hover{opacity:.8}.conversation-item{display:flex;align-items:center;gap:12px;padding:12px 14px;border-radius:var(--radius-md);cursor:pointer;transition:background var(--duration)}.conversation-item:hover{background:#ffffff08}.conversation-item--selected{background:var(--accent-soft)}.conversation-item__avatar{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.85rem;flex-shrink:0;background:linear-gradient(135deg,#3b3f54,#2a2d3e)}.conversation-item__info{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.conversation-item__name{font-weight:600;font-size:.88rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-item__preview{font-size:.82rem;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-item__meta{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0}.conversation-item__time{font-size:.75rem;color:var(--text-muted)}.channel-badge{display:inline-flex;align-items:center;gap:4px;font-size:.72rem;font-weight:600;padding:2px 8px;border-radius:999px;text-transform:uppercase;letter-spacing:.03em}.channel-badge--whatsapp{background:#25d36626;color:var(--whatsapp)}.channel-badge--instagram{background:#e1306c26;color:var(--instagram)}.channel-badge--telegram{background:#0088cc26;color:var(--telegram)}.channel-badge--messenger{background:#0084ff26;color:var(--messenger)}.status-pill{display:inline-flex;align-items:center;gap:4px;font-size:.72rem;font-weight:600;padding:3px 10px;border-radius:999px}.status-pill--active{background:var(--emerald-soft);color:var(--emerald)}.status-pill--hot{background:var(--amber-soft);color:var(--amber)}.status-pill--qualified{background:var(--accent-soft);color:var(--accent)}.status-pill--cold{background:#6366f11f;color:#818cf8}.status-pill--escalated{background:var(--rose-soft);color:var(--rose)}.status-pill--new{background:#06b6d41f;color:#22d3ee}.actions-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.action-card{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:20px;border-radius:var(--radius-md);background:#ffffff08;border:1px solid var(--border-subtle);transition:all var(--duration) var(--ease-out)}.action-card:hover{background:var(--accent-soft);border-color:#7c3aed40;translate:0 -1px}.action-card__icon{font-size:1.5rem}.action-card__label{font-size:.82rem;font-weight:600;color:var(--text-secondary)}.agent-status{margin-top:0}.agent-status__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.agent-status__item{display:flex;flex-direction:column;gap:4px;padding:14px;border-radius:var(--radius-md);background:#ffffff05}.agent-status__item-label{font-size:.78rem;color:var(--text-secondary)}.agent-status__item-value{font-size:1.15rem;font-weight:700}.agent-status__active-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--emerald);box-shadow:0 0 8px var(--emerald);animation:pulse-dot 2s ease-in-out infinite;margin-right:6px}.conversations-layout{display:grid;grid-template-columns:380px 1fr;gap:16px;height:calc(100dvh - var(--topbar-h) - 80px)}.conv-list-panel{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);display:flex;flex-direction:column;overflow:hidden}.conv-search{padding:14px 16px;border-bottom:1px solid var(--border-subtle)}.conv-search__input{width:100%;padding:10px 14px;background:var(--bg-input);border:1px solid var(--border-subtle);border-radius:var(--radius-sm);outline:none;transition:border-color var(--duration)}.conv-search__input:focus{border-color:var(--accent)}.conv-search__input::placeholder{color:var(--text-muted)}.conv-filters{display:flex;gap:6px;padding:10px 16px;border-bottom:1px solid var(--border-subtle);overflow-x:auto;flex-wrap:nowrap}.conv-filter-pill{padding:5px 14px;border-radius:999px;font-size:.78rem;font-weight:600;white-space:nowrap;background:#ffffff0a;color:var(--text-secondary);transition:all var(--duration);border:1px solid transparent}.conv-filter-pill:hover{color:var(--text-primary);background:#ffffff12}.conv-filter-pill--active{background:var(--accent-soft);color:var(--text-primary);border-color:#7c3aed4d}.conv-list{flex:1;overflow-y:auto;padding:6px}.chat-detail{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);display:flex;flex-direction:column;overflow:hidden}.chat-detail__header{display:flex;align-items:center;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border-subtle)}.chat-detail__name{font-weight:700;font-size:.95rem}.chat-detail__channel{margin-left:auto}.chat-detail__messages{flex:1;padding:20px;overflow-y:auto;display:flex;flex-direction:column;gap:12px}.chat-bubble{max-width:75%;padding:12px 16px;border-radius:var(--radius-md);font-size:.88rem;line-height:1.5}.chat-bubble--buyer{align-self:flex-start;background:#ffffff0f;border-radius:var(--radius-md) var(--radius-md) var(--radius-md) 4px}.chat-bubble--agent{align-self:flex-end;background:var(--accent-soft);border:1px solid rgba(124,58,237,.2);border-radius:var(--radius-md) var(--radius-md) 4px var(--radius-md)}.chat-bubble__time{font-size:.7rem;color:var(--text-muted);margin-top:4px}.chat-bubble__sender{font-size:.75rem;font-weight:600;color:var(--accent);margin-bottom:4px}.chat-detail__placeholder{flex:1;display:flex;align-items:center;justify-content:center;color:var(--text-muted);font-size:.9rem}.contacts-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:20px}.contacts-stat{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:16px 20px;display:flex;flex-direction:column;gap:2px}.contacts-stat__label{font-size:.78rem;color:var(--text-secondary);font-weight:500}.contacts-stat__value{font-size:1.6rem;font-weight:800;letter-spacing:-.02em}.contacts-table-wrap{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);overflow:hidden}.contacts-table-toolbar{display:flex;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--border-subtle)}.contacts-table-toolbar__search{flex:1;padding:8px 14px;background:var(--bg-input);border:1px solid var(--border-subtle);border-radius:var(--radius-sm);outline:none;transition:border-color var(--duration)}.contacts-table-toolbar__search:focus{border-color:var(--accent)}.contacts-table-toolbar__search::placeholder{color:var(--text-muted)}.contacts-table{width:100%;border-collapse:collapse}.contacts-table th{text-align:left;padding:12px 16px;font-size:.75rem;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:.05em;border-bottom:1px solid var(--border-subtle)}.contacts-table td{padding:14px 16px;font-size:.88rem;border-bottom:1px solid var(--border-subtle);white-space:nowrap}.contacts-table tbody tr{transition:background var(--duration)}.contacts-table tbody tr:hover{background:#ffffff05}.contacts-table tbody tr:last-child td{border-bottom:none}.rfm-badge{display:inline-flex;padding:3px 10px;border-radius:999px;font-size:.72rem;font-weight:600}.rfm-badge--champion{background:var(--emerald-soft);color:var(--emerald)}.rfm-badge--loyal{background:var(--accent-soft);color:var(--accent)}.rfm-badge--promising{background:#06b6d41f;color:#22d3ee}.rfm-badge--at-risk{background:var(--rose-soft);color:var(--rose)}.rfm-badge--new{background:var(--amber-soft);color:var(--amber)}.vip-star{color:#fbbf24;margin-left:4px}.orders-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:20px}.orders-stat{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:14px 20px;display:flex;align-items:center;gap:12px}.orders-stat__count{font-size:1.8rem;font-weight:800;letter-spacing:-.02em}.orders-stat__label{font-size:.82rem;color:var(--text-secondary);font-weight:500}.kanban{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.kanban__column{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:16px;display:flex;flex-direction:column;gap:10px;min-height:300px}.kanban__column-header{display:flex;align-items:center;justify-content:space-between;padding-bottom:12px;border-bottom:1px solid var(--border-subtle)}.kanban__column-title{font-size:.82rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em}.kanban__column-count{font-size:.72rem;font-weight:600;padding:2px 8px;border-radius:999px;background:#ffffff0f;color:var(--text-secondary)}.order-card{background:#ffffff08;border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:14px;cursor:grab;transition:all var(--duration) var(--ease-out)}.order-card:hover{border-color:var(--border-medium);translate:0 -1px;box-shadow:0 4px 16px #0003}.order-card:active{cursor:grabbing}.order-card__customer{font-weight:600;font-size:.88rem;margin-bottom:4px}.order-card__item{font-size:.8rem;color:var(--text-secondary);margin-bottom:8px}.order-card__footer{display:flex;align-items:center;justify-content:space-between}.order-card__amount{font-weight:700;font-size:.88rem;color:var(--emerald)}.order-card__time{font-size:.72rem;color:var(--text-muted)}.broadcasts-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.btn-primary{display:inline-flex;align-items:center;gap:8px;padding:10px 22px;border-radius:var(--radius-sm);font-weight:600;font-size:.88rem;background:linear-gradient(135deg,var(--accent),#9333ea);color:#fff;transition:all var(--duration) var(--ease-out);box-shadow:0 2px 12px #7c3aed4d}.btn-primary:hover{translate:0 -1px;box-shadow:0 4px 20px #7c3aed73}.broadcast-list{display:flex;flex-direction:column;gap:10px}.broadcast-item{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-md);padding:18px 22px;display:grid;grid-template-columns:1.5fr 1.5fr .8fr .8fr .6fr .8fr;align-items:center;gap:16px;transition:border-color var(--duration)}.broadcast-item:hover{border-color:var(--border-medium)}.broadcast-item__segment{font-weight:600;font-size:.9rem}.broadcast-item__template{font-size:.84rem;color:var(--text-secondary)}.broadcast-item__sent{font-size:.84rem}.broadcast-item__rate{font-weight:700;font-size:.88rem;color:var(--emerald)}.broadcast-item__status{display:inline-flex}.broadcast-item__date{font-size:.8rem;color:var(--text-muted)}.status-pill--completed{background:var(--emerald-soft);color:var(--emerald)}.status-pill--sending{background:var(--accent-soft);color:var(--accent)}.status-pill--scheduled{background:var(--amber-soft);color:var(--amber)}.status-pill--draft{background:#ffffff0f;color:var(--text-secondary)}.channel-bars{display:flex;flex-direction:column;gap:14px;margin-top:14px}.channel-bar{display:grid;grid-template-columns:100px 1fr 50px;align-items:center;gap:14px}.channel-bar__label{font-size:.85rem;font-weight:600}.channel-bar__track{height:10px;background:#ffffff0d;border-radius:5px;overflow:hidden}.channel-bar__fill{height:100%;border-radius:5px;width:0;transition:width 1s var(--ease-out)}.channel-bar__pct{font-size:.82rem;font-weight:700;text-align:right}.top-products{margin-top:14px}.top-product{display:flex;align-items:center;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--border-subtle)}.top-product:last-child{border-bottom:none}.top-product__name{font-size:.88rem;font-weight:500}.top-product__count{font-size:.82rem;color:var(--text-secondary);font-weight:600}.heatmap{display:grid;grid-template-columns:repeat(12,1fr);gap:4px;margin-top:14px}.heatmap__cell{aspect-ratio:1;border-radius:4px;display:flex;align-items:center;justify-content:center;font-size:.65rem;font-weight:600;color:var(--text-muted);transition:scale var(--duration)}.heatmap__cell:hover{scale:1.15}.heatmap__cell--low{background:#7c3aed14}.heatmap__cell--med{background:#7c3aed33}.heatmap__cell--high{background:#7c3aed66;color:var(--text-primary)}.heatmap__cell--peak{background:#7c3aeda6;color:#fff}.insights-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:24px}.payment-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.bank-accounts{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:28px}.bank-card{background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);padding:22px 24px;position:relative;transition:border-color var(--duration)}.bank-card:hover{border-color:var(--border-medium)}.bank-card__name{font-weight:700;font-size:1rem;margin-bottom:8px}.bank-card__number{font-size:.88rem;color:var(--text-secondary);font-family:SF Mono,Fira Code,monospace;margin-bottom:4px}.bank-card__holder{font-size:.85rem;color:var(--text-muted)}.bank-card__default{position:absolute;top:16px;right:16px;font-size:.72rem;font-weight:700;padding:3px 10px;border-radius:999px;background:var(--emerald-soft);color:var(--emerald)}.toggle-row{display:flex;align-items:center;justify-content:space-between;padding:18px 22px;background:var(--bg-card);border:1px solid var(--border-subtle);border-radius:var(--radius-md);margin-bottom:10px}.toggle-row__label{font-size:.92rem;font-weight:500}.toggle-row__desc{font-size:.8rem;color:var(--text-muted);margin-top:2px}.toggle{position:relative;width:44px;height:24px;flex-shrink:0}.toggle__input{opacity:0;width:0;height:0;position:absolute}.toggle__slider{position:absolute;inset:0;background:#ffffff1a;border-radius:12px;cursor:pointer;transition:background 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