Recent Conversations
View all →No conversations yet. Connect a channel to start receiving messages.
Quick Actions
AI Agent Status
No conversations yet. Connect a channel to start receiving messages.
| Name | Phone | Channel | RFM Score | Deals | Revenue | Last Seen |
|---|---|---|---|---|---|---|
| No contacts yet. Contacts are created automatically when customers message you. | ||||||
Product Catalog
Manage your products, upload media, and auto-post to channels
No products yet. Add your first product to start selling.
Auto-Post Settings
When enabled, new products will automatically be posted to your connected channels with photos and pricing.
Orders
Auto-created from conversations. Click a card to update its status.
Awaiting bank transfer
Paid — preparing to ship
Out for delivery
Confirmed by customer
Disputed · returned · refunded
Broadcasts
No broadcasts yet. Create your first broadcast to reach your customers.
Analytics & Insights
See how your AI agent and channels are performing. All metrics are updated in real-time based on your conversations, orders, and customer activity.
All customer conversations across every connected channel in the selected range.
Total sales revenue attributed to conversations handled by your AI and you.
How fast your AI replies to customers. Under 10s keeps buyers engaged.
Percentage of inactive customers who returned after receiving follow-up messages.
Timeline
Daily conversations & revenue trend.
Channels
Conversation share & revenue by channel.
Top Products
Most asked products — how many times each was asked about, and the share of those enquiries that became a sale.
Activity Heatmap
When your customers are most active (24h).
Channel Performance
Share of conversations by channel. Shows which platforms bring the most customer engagement.
Top ordered products
Products that appear on the most orders — orders · % paid. Use this to manage stock and plan promotions.
Busiest Hours
When your customers are most active (WAT timezone). Peak hours are when your AI is working hardest for you.
Revenue Attribution
Track exactly which sales your AI agent closed autonomously, which ones you closed after taking over, and where the AI assisted by qualifying the lead before you stepped in.
The AI handled the entire conversation — from first message to payment confirmation — without any human intervention.
You took over the conversation and closed the deal yourself. The sale is fully attributed to your effort.
The AI qualified the lead and gathered key info, then escalated to you to close. A team effort.
Recent Attributed Deals
Click any deal to see the full conversation timeline and how the sale was closed.
| Conversation | Customer | Channel | Revenue | Attributed To | Date |
|---|---|---|---|---|---|
| No attribution data yet. Deals will appear here as your AI agent closes sales. | |||||
Payment Details
Add your payment details so your AI agent can share them with customers during checkout.
No payment methods yet
Add your payment details so your AI agent can share them with customers automatically.
Your business
Business profile
Who you are. Your name appears to buyers; your email and phone are where we reach you.
Delivery
Where you deliver and what it costs — with your own riders, a courier, or both. The assistant quotes these fees to buyers exactly.
Courier
Your terms
The only place the assistant learns your hours, payment methods and policies. It quotes these exactly; anything not written here, it asks you about instead of guessing.
Selling with AI
AI agent
How the assistant talks to buyers and what it is allowed to say on your behalf.
Turn off to stop the assistant replying to buyers. Messages still arrive; nobody answers them until you turn it back on.
The assistant follows these on every conversation.
Languages
Bargaining with buyers
Your voice
Follow-ups
Messages the assistant sends to buyers on its own, without you asking.
Follow up once with a buyer who stopped replying mid-conversation.
Notify customers when items in their wishlist drop in price
Reach out to inactive customers
Trust and notifications
Trust
What buyers can check about you before they pay, and what shops share about buyers.
Notifications
How you get reached. Buyers never see these; they only change what lands with you.
Account
Case study program
Help us showcase your success! Opt in to share anonymized metrics and testimonials. Enrolled vendors receive a 10% discount on their next billing cycle. Nothing here changes how the assistant serves your buyers.
Allow anonymized performance metrics in marketing materials
Allow your business name/logo in case studies
We may reach out for a short video testimonial
Allow publishing specific revenue and conversion metrics
Delete account
Once you delete your account, there is no going back. Please be certain.
Sales Channels
Connect and manage the platforms where your AI agent handles conversations
Connect your WhatsApp Business number to let your AI agent handle conversations.
Connect your Instagram Business account to handle DM conversations automatically.
Connect your Telegram bot to handle conversations automatically.
Connect your Facebook Page to handle Messenger conversations automatically.
Connect your TikTok Business account to engage customers via TikTok messaging.
Founding Client Guarantee
Your risk-free commitment
If VendingPing doesn't deliver measurable results within your first 90 days, we'll refund 2 months of your subscription — no questions asked.
All Plans Are Free During Beta!
You have full access to all vendingping features at no cost during our beta period. We'll notify you before any pricing changes take effect.
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No credit card required · Enjoy all features during the beta period
Resource Usage
Receive Customer Payments
Add your bank details in Payment Settings so customers can pay you directly via bank transfer. vendingping does not collect any fees during beta.
What's included
Team Management
Invite members, assign roles, and manage your team
| Name | Role | Joined | Actions | |
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